Privacy Policy

Last Updated:

At Hausiv.com ("we", "our", "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

a) Information You Provide

• Account Information: Name, email address, and password when you register.
• Contact Information: Phone number and WhatsApp number when you list a property.
• Property Listings: Title, description, price, city, area, bedrooms, bathrooms, and images of properties you upload.
• Communications: Messages you send us via email, WhatsApp, or contact forms.

b) Information Collected Automatically

• Usage Data: IP address, browser type, device type, pages visited, time spent, and referring URL.
• Cookies: Small data files stored on your device to remember preferences and analyze traffic.
• Location Data: Approximate geographic location based on your IP address.

2. How We Use Your Information

• Provide, operate, and maintain our real estate listing services
• Connect buyers, sellers, renters, and real estate agents
• Display property listings with relevant SEO keywords
• Send administrative notifications (login alerts, listing updates)
• Respond to your comments, questions, and customer service requests
• Improve our website, mobile experience, and user interface
• Detect, prevent, and address fraud, security, or technical issues
• Comply with legal obligations under the laws of Pakistan

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following cases:

• With Real Estate Agents: When you contact an agent about a property, your contact information may be shared with that agent.
• Service Providers: Trusted third parties who help us operate our website (hosting, analytics, email delivery) under strict confidentiality agreements.
• Legal Compliance: When required by Pakistani law, court order, or government request.
• Business Transfers: In case of merger, acquisition, or sale of assets, your information may be transferred.

4. Cookies and Tracking Technologies

We use the following types of cookies:

• Essential Cookies: Required for login, session management, and security.
• Analytics Cookies: Google Analytics to understand visitor behavior.
• Marketing Cookies: Facebook Pixel and similar technologies for relevant ads.
• Preference Cookies: Remember your language, city, and search preferences.

For more details, see our Cookie Policy.

5. Data Security

• SSL/TLS encryption for all data transmission (HTTPS)
• Bcrypt hashed passwords (never stored in plain text)
• Secure servers with regular security updates
• Restricted access to personal data on a need-to-know basis
• Regular backups and monitoring for unauthorized access

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information via your profile page.
• Deletion: Request deletion of your account and associated data.
• Opt-out: Unsubscribe from marketing emails at any time.
• Data Portability: Request your data in a machine-readable format.
• Objection: Object to certain processing activities.

To exercise these rights, email us at privacy@hausiv.com.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. When you delete your account, we will remove or anonymize your data within 30 days, except where we are required by law to retain it.

8. Children's Privacy

Hausiv.com is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we learn we have collected data from a child under 13, we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., WhatsApp, social media, agency sites). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. International Data Transfers

Your information may be transferred to and processed on servers located outside Pakistan. By using our services, you consent to such transfers in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the website after changes means you accept the revised policy.

12. Governing Law

This Privacy Policy is governed by the laws of the Islamic Republic of Pakistan. Any disputes will be subject to the exclusive jurisdiction of the courts of Islamabad, Pakistan.